Política de envío

Shipping Policy – JNZ Nature

At JNZ Nature, we are committed to processing and delivering your order quickly and securely.

Order Processing:

* All orders are processed within 1–3 business days.
* Orders placed on weekends or holidays will be processed on the next business day.
* During peak seasons or promotional events, processing times may be slightly longer.

Shipping:

We currently ship within the United States using USPS and UPS, depending on availability.

Shipping costs are calculated automatically at checkout.

Enjoy FREE shipping on orders of $100 or more.

Estimated Delivery Time

Once your order has been shipped, estimated delivery is 2–7 business days, depending on the shipping method selected and your location.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your package’s delivery status.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address. If a package is returned due to an incorrect or incomplete address, the customer will be responsible for the cost of reshipping.

Delayed or Lost Packages

Once a package has been handed over to the shipping carrier, JNZ Nature is not responsible for shipping delays caused by the carrier. If your package experiences a significant delay, our customer support team will gladly assist you in contacting the carrier.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged product and packaging so we can assist you promptly.

Contact Us

If you have any questions regarding your order or shipping, our customer support team is happy to assist you.